Gigabyte Z68MX-UD2H-B3 warning : possible false advertisement on Amazon (or is it by Gigabyte??)
For a very special Xmas present, I placed order #171-9404429-3853925 for item ASIN: B0050GNQAK on Amazon.fr on dec 4 - that is a Gigabyte Z68MX-UD2H-B3 revision 1.3. With ultra fast shipping, 2 days later, I got a revision 1.0 - just check the label right below Gigabyte Z68MX-UD2H-B3 where it says Intel Z68 / rev 1.0
That’s not what I paid for!!
Hey, mistakes happen, and I figured out the french website may have had an inventory problem, so I placed another order #171-9404429-3853925 on Amazon.es where I got the case I wanted. Even if I pay around 50 Eur/year for premium status to get next day shipping on Amazon.fr, I paid 15% of the item price in shipping costs to amazon.es in order to get the fastest delivery money could buy (since a computer without a motherboard is kinda useless). Same product reference, ASIN: B0050GNQAK, and again clearly indicated as:
But 2 days later I got yet another 1.0 - check the label label right below Gigabyte Z68MX-UD2H-B3 where it says Intel Z68 / rev 1.0, only with a different serial number.
The best thing is that both bills reference the very same item, ex on amazon.fr bill:
And on amazon.es bill:
So they both agree ASIN: B0050GNQAK is revision 1.3, but they believe I’m only worth of version 1.0
Which of Gibabyte or Amazon is trying to unload the remaining stocks and screw the consumer, trying to sell an old revision which won’t be able to support pci-express 3.0 that the brand new and expansive revision 1.3 will???
I spent almost an hour with Amazon customer service on the phone. They just couldn’t give a hand and at a time, after putting me on hold, almost insinuated that it was my mistake.
That’s adding insult to the injury! They even suggested I get in touch with Gigabyte instead. Yeah right, you screw up and it’s up to the customer to try and get the right item sent to him - especially at this time of the year. And on top of that, I was asked to pay for return shipping cost for what Amazon.es second mistake!
Sorry, but there is no way that’s going to happen. At this point, I have to put the story online and strongly advise customers trying to get a Gigabyte Z68MX-UD2H-B3 from Amazon to get in a written statement that they will be sold revision 1.3 - or every better, forget Amazon and Gigabyte and take they business elsewhere - say Newegg and Asus.
PS : Something fishy is going on there. The french website now has no mention of revision 1.3 (!!) Only the confirmation email I have kept mentions a “Gigabyte Z68MX-UD2H-B3 C” (the 3rd letter of the alphabet - is it supposed to mean a C?) so I got a screenshot of the amazon.es website while it is still showing that ASIN: B0050GNQAK is indeed rev 1.3 :
Guys, please take additional screenshot. I really feel like I’m getting screwed here.
It’s not just a matter of almost 300 Eur now (ie circa $400). That’s just plain wrong to try to screw up people at Xmas time.
